Privacy Policy – VOKA WIKI

Last Updated: December 11, 2025

Welcome to VOKA WIKI (“we,” “us,” “our”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://wiki.voka.io/ (the “Site”), including any other media form, media channel, mobile website, or mobile application related or connected thereto.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Our legal entity is VOKA, located at 7901 4th St N STE 300, St. Petersburg, FL 33702, USA. For any privacy-related questions or requests, you can contact us at info@voka.io.

We collect information to provide and improve our services. This information is gathered in two ways: data you provide to us directly and data we collect automatically through your use of the Site.

2.1. Information You Provide to Us

We collect personally identifiable information that you voluntarily provide when using our contact form. This includes:

• Full Name
• Email Address

This information is used exclusively to respond to your inquiries and feedback. Please do not submit any sensitive personal data (e.g., health information, racial or ethnic origin) or patient health data through our contact forms.

2.2. Information We Collect Automatically

When you access our Site, we automatically collect certain technical and usage data, including:

• Usage Data: Your IP address, device type, browser type, pages you visit, the time and date of your visit, time spent on pages, and other diagnostic data.
• Tracking & Cookies Data: We use cookies and similar technologies to track activity on our Site. This data is collected via services like Google Analytics, Microsoft Clarity, and Cookiebot to help us analyze user interaction and manage cookie consent.

The information we collect is used for the following purposes:

• To provide and maintain our Site: We process automatically collected Usage Data (such as your IP address and browser type) to deliver website content to your device and ensure it functions correctly. This processing is based on our legitimate interest in keeping our website operational and accessible to visitors.
• To respond to your questions and feedback: When you contact us via our contact form, we use your Full Name and Email Address to process your inquiry and provide a response, which is based on our legitimate interest in engaging with our users and addressing their requests.
• To improve our user experience: We analyze aggregated Usage Data and interaction patterns through services like Google Analytics and Microsoft Clarity to understand which content is most valuable and how to optimize the Site's structure and functionality. This is based on our legitimate interest in developing our educational resource and enhancing the user experience.
• To ensure the security of our Site: We monitor Usage Data to detect and prevent fraudulent or malicious activity, protect against security threats, and address technical issues. We do this based on our legitimate interest in protecting the security and integrity of our Site, data, and users.

Our Site uses cookies and tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior.

• Google Analytics: This service tracks and reports website traffic, helping us understand user engagement.
• Microsoft Clarity: This tool helps us improve user experience by recording user interactions such as clicks, scrolls, and mouse movements in an anonymized way.
• Cookiebot: We use Cookiebot to manage your consent for the use of cookies and to ensure compliance with privacy regulations. You can view and change your cookie preferences at any time through the consent banner on our Site.

Some browsers have a “Do Not Track” feature that lets you tell websites that you do not want to have your online activities tracked. At this time, our Site does not respond to browser “Do Not Track” signals. However, you can limit tracking by managing your cookie preferences via our Cookiebot banner or your browser settings.

We do not sell your personal data to third parties. We only share your information with trusted third-party service providers who perform services for us or on our behalf and require access to such information to do that work. These include:

• Analytics and UX Providers: We share anonymized and aggregated data with Google and Microsoft to analyze and improve our Site.
• Hosting and Infrastructure Services: Our Site is hosted on servers provided by third-party services that store our data securely.
• Business Transfers: If VOKA is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
• Legal Authorities: We may disclose your information where we are legally required to do so in order to comply with applicable law, a judicial proceeding, court order, or other legal process.

All third parties we work with are contractually obligated to safeguard your data and are restricted from using it for any other purpose.

We may process information on servers in many countries around the world and you consent to your personal information being processed on a server located outside the country in which you reside.

These countries may have data protection laws that are different to the laws of your country (and, in some cases, may not be as protective). However, we have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy.

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law.

Under applicable data protection laws, you have certain rights regarding your personal data. These include:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions (the “right to be forgotten”).
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent – You have the right to withdraw your consent at any time where we relied on your consent to process your personal information.
• The right to complain to a supervisory authority – If you are a resident of the European Economic Area (EEA), you have the right to lodge a complaint with a Data Protection Authority about our collection and use of your Personal Data.

To exercise these rights, please contact us at info@voka.io.

Our Service does not address anyone under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

The Site may contain links to third-party websites or services that are not owned or controlled by VOKA. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that VOKA shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically. The "Last Updated" date at the top of the policy will be revised accordingly.

If you have questions or comments about this policy, you may email us at info@voka.io.